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Britam has launched Tele-health services, dubbed Britam Afya Mikononi, with an aim of providing its clients with remote healthcare during the Covid-19 pandemic.
Britam Launches Tele-health Services to Provide Healthcare Access to Corporate, SME and Microinsurance Customers
NAIROBI, 22 June 2020: Britam has launched Tele-health services, dubbed Britam Afya Mikononi, with an aim of providing its clients with remote healthcare during the Covid-19 pandemic.
The company has introduced the Tele-healthcare services in a bid to encourage the public to follow the Government directives on social distancing and staying at home as the pandemic continues to affect the country, and indeed the world.
Initially, the service is accessible to existing Microinsurance and Corporate medical covered customers on outpatient basis. Through texting the word “Britam” to 0777 012021, the Britam Afya Mikononi users will receive online diagnosis and treatment from qualified doctors. The doctor will issue a prescription to the patient, who has a choice to have the medicine delivered or collected from a designated nearby pharmacy.
To access the Tele-health services, clients will not be required to have smartphones, as prescriptions will be sent as an SMS link which can be downloaded at the pharmacy. This will help in minimizing the cost of accessing health care for the Small and Medium Enterprises and Micro customers. Britam has partnered with Strathmore University to offer this locally-developed innovative service by Health-E-Net, a social enterprise incubated at the University.
“Over the years, Britam has invested heavily in IT. During this unprecedented period we are able to leverage our top class IT capability and partner with Strathmore University to provide seamless medical services to our clients, said Jackson Theuri, Acting Chief Executive Officer Britam General Insurance.
Boon for SME & Micro customers
“SME and Micro customers are particularly vulnerable due to the COVID outbreak and thus, protecting them against any health shocks is very important. This service has been custom designed for such customers and provides access to affordable and quality healthcare. It only uses text messages and call backs, ensuring the cost of access to the customer is minimal, added Saurabh Sharma, General Manager, Britam Microinsurance.
The launch is in line with the company’s promise to be with its customers every step of the way as well as the corporate strategy whose pillars are innovation, customer experience, partnerships and profitable growth.
Britam Holdings Limited
Britam is a leading diversified financial services group and is listed on the Nairobi Securities Exchange. The group has presence in seven Africa countries in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi.
Britam offers a wide range of financial products and services which include: Asset Management, Life Assurance, Retirement Planning, General Insurance, Health Insurance, Banking and Property. These financial solutions enable our customers to create and protect their wealth and lives every step of the way.
For more information please visit http://www.britam.com
Strathmore seeks to become a leading outcome-driven entrepreneurial research university by translating our excellence into a major contribution to culture, economic well-being, and quality of life. Strathmore aims at providing all-round quality education in an atmosphere of freedom and responsibility excellence in teaching, research and scholarship, ethical and social development and service to the society. More information about Strathmore University can be found at www.strathmore.edu.