09 February 2026

How to Make Online Premium Payments

Follow these simple steps after logging in to your account:

  • Select Policy: Navigate to the "My Products" section and choose the specific policy or product you wish to pay for.
  • Choose Payment Type: Select one of the available options:
  • Premium Payment (Full Amount or Instalment)
  • Loan Repayment
  • Select Payment Method: Choose your preferred payment channel:
  • M-Pesa
  • Card Payment (Debit/Credit Card)
  • Confirm & Pay: Follow the on-screen prompts to complete the transaction using your selected payment method.

YouTube step by step guide

https://www.youtube.com/watch?v=Em6Z7ZteKNw


Need Assistance?

If you require any additional help, please contact our dedicated Customer Service team:

📞 Call/WhatsApp: 0705100100

📧 Email: customerservice@britam.com
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